![]() Microsoft Word uses a default template, called the Normal template, when you create a new. If you send the document to them via e-mail, you could also send the template and ask them to put it on their system so that the document that references it displays properly. Every document created using Word, even the simplest, is based on one. ![]() The only real solution to this matter that we can think of is to make sure that all of your users have the specified template on their systems. If a person then edits and saves the document (or, especially, uses Save As with the document), then the reference for the unavailable template may be tossed away and the Normal template used explicitly. It may be, however, that Word "falls back" to the Normal template when the specified template is not available. Some testing indicates that the template is "ignored," but the reference is still maintained in case the template is made available at some future opening of the document. When you try to open a document that has a specific template attached and that template cannot be located, then what does Word do? This is where things get fuzzy. When you open another document that has a different template attached, that doesn't necessarily close the Normal document it is still open so that (again) those customizations are available. This is what allows many of your system customizations to be available, because they are stored in the Normal template. According to everything we've been able to determine, when Word is started on a system, the Normal template is opened, by default. How templates behave in relation to documents is a bit of a fuzzy area, with conflicting reports depending on the sources you read. Leszek wants to find an explanation and solution for this occasional behavior. His assumption, considering his knowledge about the reviewers, is that it's unlikely someone is specifically changing the template. Occasionally a document is returned and the custom template has been dropped and the Normal template is attached to the document. ![]() He then sends the reports out for review by others. ![]() Leszek uses customized templates (not the Normal template) for generating scientific reports. Depending on the kind of checklist you are creating, you can easily change the title of the checklist.
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